It was about a year after we bought our house we started to notice flooding in the basement. On a consistent basis whenever it would rain back to back we would get about an inch and half to two inches of rain and then it would slowly go away. Then after one very heavy rain the basement had about 7 or 8 inches of standing water; you can see the line on the basement walls. It was finally time to call a professional. We first reached out to the previous owner of the home to see if they recommended anyone, and they gave us Mr. Hassler’s name. We also met with other groups and did some research. When we did a walk thru with Mr. Hassler I was more than pleased with his outstanding knowledge and historical data of the problems. He not only knew some ideas of where the problem could be coming from, but he also knew information regarding the rain patterns. Apparently when the house was built there was not as much rain as we get now. He explained that the detailing of the house needs to be updated for the upper trending of rain in our region. I was very pleased to have him on board.
At the beginning of the project, Mr. Hassler gave me a quote for the entire job. Not one time did he ever change that quote or add expenses that were not discussed with me prior. I thought that was very honorable, and would love a chance to work with him again, but hopefully we won’t need his help or services!
At first I was nervous about the pump because of the amount of water, I wasn’t sure if it would work. We turned it on during a super heavy rain and it worked like a charm. The basement already feels drier. Mr. Hassler is such a great guy, I have already referred him and Indoor Environmental Management to my neighbors and co-workers.